AKG has a mature corporate governance framework that has been refined over the past 30 years. It combines our learned experience in systems, procedures and culture, including auditing, quality assurance, workplace health and safety, advanced data analytics, risk management, e-business management, recruitment, technology and community engagement.
Corporate governance
Board meetings
AKG is governed by a Board of Directors.
Board meetings consider reports from the CEO of each subsidiary company, and from the group’s Chief Financial Officer, Chief Information Officer and the Chief of Governance and Compliance.
Governance, Quality and Integrity
The Chief of Governance and Compliance, Mr Anthony Parsons, and our Privacy Officer, Ms Robyn Kingston, report directly to the Board. Each has around 20 years’ experience in the Commonwealth Senior Executive Service, dating back to the design and outsourcing of employment services in 1998, giving them an intimate understanding of employment service contracts.
“We take our responsibility as care takers of sensitive data very seriously. Our governance structures are at the core of what we do everyday.”
Anthony Parsons – Chief of Governance and Compliance
Quality, integrity and risk
The Quality, Integrity and Risk Subcommittee regularly examines feedback from clients, our independent and anonymous whistleblower facility, and our continuous improvement register. It is also responsible for our internal and external audit program of works, and monitors the effectiveness of detailed risk plans. Our risk plans are managed by an inhouse system modelled on the Riskman and Risk-Active facilities previously used by the Department of Education Skills and Employment. This subcommittee has overall responsibility for operating policies and procedures, and compliance with contractual requirements.
Information technology
The IT Steering Committee oversees and prioritises improvements to our customer delivery and back-of-house systems, taking into account the increasing prominence and importance of privacy and data protection. It also reviews progress against our ICT program of works, ICT security strategy and any issues arising, and has oversight of our ICT compliance with Right Fit for Risk policies and procedures.
People and culture
The People and Culture Subcommittee meets regularly to monitor workplace health and safety initiatives as well as staff development and retention strategies. It has oversight of all recruitment and separation, workplace health and safety, staff performance, and remumeration matters.
Supporting agility and growth
We have long recognised the benefits of modern technology for both staff and our clients. When the COVID-19 pandemic hit in 2021, all our service delivery staff were well placed to seamlessly switch to working from home.
To cater for our growth and help our support workforce also working remotely during the pandemic, our Information and Communications Technology (ICT) Team and People and Culture team implemented the Jira workflow system from Atlassian, to track internal requests for assistance. An average of 5,000 ICT requests, and 1,000 People and Culture requests are processed annually.
Help us build solutions that work
Our team is always exploring new ideas and opportunities to build meaningful solutions with real impact. We work best co-designing with employers, local stakeholders and people with lived experience. Connect with us to explore how we can work together for change.
AKG is privileged to work in many countries across the globe. We acknowledge the traditional owners and First Nations people for all those places and recognise their connections to lands, water, sky, and community. We are dedicated to learning about local Indigenous People and culture, to sharing what we learn, and to listening and respecting Indigenous voices. We pay our respects to them, their elders and their cultures.
